Managing Conflicts in State Universities and Colleges in Eastern Visayas

Noel P. Tancinco, Dominador O. Aguirre, Jr.


The study assessed the conflict management among identified state universities in Region VIII during school year 2012–2013. A total of 130 administrators and 254 teachers from randomly sampled state Universities in Region VIII served as respondents. Most of the administrator-respondents were females, married, with a doctorate degree, have a salary range of 20,000– 29,000, designated as director/manager, with 1–3 dependents and had been in the service for quite a long time; while the teacher-respondents were females, married, with master’s degree, receiving a low salary, with an academic rank of instructor, having 1–3 dependents and have been in the teaching service for quite a long time. There was a high level of skills of school administrators in managing conflicts between administrators and teacher, teacher and teacher, teacher and student as well as student and student as revealed by the teacher–respondents. The teachers perceived that the conflicts were oftentimes caused by favoritism, and laxity among teachers; the conflict resolution strategies were utilized to a great extent; the Grievance committee was involved to a great extent in conflict resolution, and the degree of teamwork/cohesiveness among teachers and administrators was high. There was a significant positive relationship between the management skills and the causes of conflict, conflict resolution strategies used, extent of involvement of the Grievance Committee in Conflict Resolution and degree of teamwork/cohesiveness among teachers and administrators.


conflict; conflict management; causes of conflict; conflict resolution strategies


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